American Customer Diesel Forklift Case

Customer Background

Our client is a logistics and warehousing company located in the Midwest of the United States, primarily responsible for regional freight forwarding and distribution. With growing business volume, the client required efficient and durable forklifts to improve warehousing efficiency and loading and unloading speeds.

Procurement Requirements

During the initial communication, the customer outlined their requirements:

Load Capacity: 2.5 tons, capable of handling most standard pallets.

Lift Height: 3 meters, suitable for warehouse racking and stacking.

Power Type: Diesel engine, suitable for long-term outdoor operations, with strong power and easy maintenance.

Delivery Requirements: Fast delivery and compliance with US safety standards.

Our Solution

Based on the warehouse floor conditions and the cargo the customer provided, we recommended a 2.5-ton, 3-meter diesel forklift with the following advantages:

Powerful Power: The diesel engine has stable output, suitable for long-term, high-intensity operations.

Efficient Operation: The 3-meter lift height easily meets the stacking requirements of warehouse and outdoor loading and unloading.

Durable Design: Key components undergo rigorous testing to ensure reliability in harsh environments.

Compliant with US Standards: The forklift comes with complete certifications and operating instructions, ensuring smooth customs clearance and commissioning.

We also provided the customer with after-sales parts solutions and remote technical support, addressing their concerns about maintenance and long-term use.

Customer Review:

"This 2.5-ton diesel forklift perfectly meets our needs. It's powerful, easy to operate, and delivered quickly. We'll definitely be purchasing more."